Privacy Policy

Mega Pro Appliance Repair LLC ("Mega Pro Appliance Repair", "we", "us") provides appliance repair services. This policy describes information collected through our website, service requests, calls and customer-care messages.

We collect the contact details you provide, such as your name, phone number and optional email, along with your service address, appliance information, request details, appointment history, messages and consent choices. We use this information to respond, schedule and deliver service, provide estimates and requested payment links, maintain service records and handle support.

Calls may be recorded and transcribed for service and quality purposes. Payment providers process card details; do not send payment card information in a website message or text.

We send customer-care messages only where you have opted in. Message frequency varies with your repair request. Message and data rates may apply. Reply STOP to opt out or HELP for help.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We do not sell, rent or transfer SMS consent to other businesses or lead generators.

We use service providers for hosting, scheduling, communications and payments, and provide the assigned service team with information needed for your repair. These disclosures support your requested service; they do not authorize anyone else to market to you. We may disclose information where required by law or to protect against fraud and misuse.

We retain information as needed for service, support, consent records and applicable obligations. Access is limited to service and operational needs. No internet transmission or storage method is completely secure.

We measure page views, form activity and phone-link clicks to understand how visitors reach and use our website. Request attribution can include the page, referring website and campaign information. This website may load services needed for maps and spam protection.